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Warranty

EUROBOOR WARRANTY TERMS

Valid from Oktober 14, 2026

1. Euroboor warranty

Euroboor stands for quality. All Euroboor machines are carefully inspected and tested and meet our strictest quality requirements. In the unfortunate event of premature failure, we will take care of your machine under the conditions of our warranty terms. Handling of warranty claims takes place under the warranty terms as applicable on date of purchase.

2. Warranty terms

2.1: Euroboor warranty covers malfunctions on purchased machines caused by material defect or manufacturing error, clearly presenting themselves within the warranty period.

2.2: Euroboor applies the following warranty periods

12 months (+ additional 12 months after registration)

  • Powertools
  • Battery chargers
  • Lifting magnets

12 months (no extension possible)

  • Batteries
  • Pneumatic Tools / Air machines
  • Powerstation (or 300 charge cycles)

2.3: Start date of the (extended) warranty period and extension is the date of purchase stated on the original proof of purchase.

2.4: Warranty claims will be carried out through the registration service: https://www.euroboor.com/us-en/support/register-your-repair/.

2.5: Euroboor or any of its authorized dealers and service points will always solve the malfunction of a validated warranty case by:

  • Repair of the malfunctioning machine covering cost of parts and labour, or if repair appears to be impossible or too costly at Euroboor's sole discretion:
  • Replacement of the machine with an equal alternative, or if repair or replacement are not possible at Euroboor's sole discretion:
  • Refund of the machine only

2.6: In the situation the malfunction of a machine is not considered to be a valid warranty case, Euroboor will offer a repair proposal with matching quotation. The machine will only be repaired after written approval of the machine owner.

2.7: To be able to apply for warranty, the date of defect must be within the warranty period, with the claim to follow within 4 weeks. This requires the submission or sending of the complete affected tool with the original sales receipt (which must indicate the purchase date, product description and serial number), to be to the Euroboor distributor in your country or to Euroboor directly.

2.8: If a claim is made within the extended part of the warranty period based on the above mentioned registration, the proof of registration must also be submitted.

2.9: Partial or complete disassembly of a machine will void the warranty.

2.10: The warranty does not cover the costs of transport, nor the risks related to the transportation of your machine to and from your authorized dealer, service point and/or to and from Euroboor directly.

2.11: Warranty service is carried out under the condition that there is no violation of the operating conditions that determined by the current operating manual( available with each machine and online ) .

Cases not covered with warranty obligations:

  • If the instructions given in this manual are not followed;
  • In the presence of mechanical or water damage and ingress of foreign parts into the ventilation holes;
  • In case of malfunctions resulting from overload, resulting in failure of the rotor, stator or other parts, as well as due to non-compliance of the parameters of the electrical network with the nominal voltage. When the machine is connected to the same network with the welding;
  • in case of incorrect setting of the mechanical speeds of the gearbox and non-observance of cutting conditions;
  • Normal wear parts (brushes, seals) and consumables (drills, cutters, taps);
  • When trying to self-repair;
  • In the absence of original warranty page with silver sticker ( must be provided with machine) and serial number on the machine readable;
  • Operating with invalid electrical parameters. The rated voltage may deviate in either direction (under normal conditions within a narrow tolerance, and under extreme conditions within a wider tolerance). The minimum voltage must not fall below the lower permissible limit, and the maximum must not exceed the upper permissible limit. For an electric motor, both undervoltage and overvoltage are equally harmful. It is recommended to use voltage stabilizer machines. ;
  • Defects caused by using accessories, components or spare parts other than original Euroboor parts;
  • Machines that have been modified;
  • Machines with repairs not performed by Euroboor or any of its authorized dealers and service points;
  • When using an extension cord of the wrong section. If the cross section of the extension cord is small, then the wires voltage drops and as a result at the terminals motor voltage will be below the allowable limits, which leads to an increase in the load and motor overheating. We recommend not exceed a length of 30 meters with minimum wire cross section 1.5mm. (3-pin with grounding);
  • When using the machine for purposes for which it was not intended;
  • In case of incorrect operating modes: it is necessary to strictly observe the intervals for work and rest of the tool. Operating mode is indicated in operational manual ;
  • In case of non-compliance with the temperature regime of operation and storage.
  • Connection to incorrect or faulty main supply voltage and defects caused by machines used without earthing connection.
  • Transport or storage damage.
  • Fire or damage due to natural causes, like lightning or flooding.
  • Defects caused by improper handling of the machine.
  • Defects caused by unskilled operators.

2.12: All warranty assessments made by Euroboor or any of its authorized dealers and service points are conclusive and final.

2.13: Rental machines are excluded from these warranty terms. Alternative (rental) conditions may apply.

2.14: Note that for some countries or regions our warranty terms might differ in detail.

3. Warranty extension by machine registration

Euroboor offers the possibility or registering Euroboor powertools, battery chargers and lifting magnets. This offers a number of benefits:

  • Extended warranty period
  • Validation of being the original machine owner
  • Full service and repair history (when performed at Euroboor)
  • Information about Euroboor product offerings and promotions

Our standard warranty terms apply to the extended warranty with the following additional terms:

  • Extension of warranty period only applies to Euroboor powertools, battery chargers and lifting magnets (batteries, pneumatic tools and powerstation excluded).
  • The extension of the warranty period beholds an additional 12 months to the standard 12 month warranty period.
  • Registration of Euroboor machines other than powertools, battery chargers and lifting magnets is possible, but does not extend the original warranty period.
  • In order to apply for warranty extension, machine registration must take place within 4 weeks after date of purchase.
  • Since the registration takes place on basis of machine serial number, every machine must be registered separately.
  • Registration can be completed on our website.
  • Upon registration you will receive a confirmation e-mail which is your proof of registration. In the event of a warranty claim this proof of registration must be presented together with the original proof of purchase. Any difference mentioned on the 2 documents (such as date of purchase) will void your warranty.
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